We want your visit to Hyde Park to be as memorable as possible. Make sure you’re prepared for your London 2012 experience by reading the information below – and don’t forget to plan and book your travel in advance.
The following information is for ticket holders only. Find out more about attending the Triathlon without a ticket. Information on attending the Marathon Swimming – 10km without a ticket will be available shortly.
When to arrive
Aim to arrive early. If you have a ticket for entrance A, gates open 90 minutes before competition starts. If you have a ticket for entrance B, gates open 2 hours before competition, and there will be no late admissions.
Plan your journey to Hyde Park
Please note that recommended arrival times are for guidance only.
Safety and security
When you get to Hyde Park, you’ll be asked to go through airport-style security screening. With so much going on and thousands of people arriving at the same time, you should expect to wait.
In general, please try to bring as little as possible with you – it will help you get through security screening more quickly. If you have a ticket for entrance B, the security procedure is slightly different – you and your bag will be searched.
One small soft-sided bag is allowed per person – for example, a medium-sized handbag or small backpack (maximum 25 litres). There is nowhere to store luggage.
You cannot bring in the following:
- Liquids, aerosols or gels in quantities larger than 100ml. This includes drinks, perfume and other cosmetics and gels
- Alcohol
- Glass bottles larger than 100ml (excluding medication contained in glass bottles)
There are also restrictions on the size and use of some items inside the venue, including:
- Excessive amounts of food
- Large flags, oversized hats and large umbrellas
Download the full list of prohibited and restricted items and restrictions on liquids, aerosols and gels
Find our more about safety and security at the Games
Hyde Park is an outdoor venue with no shelter or shade so check the weather forecast before your event and come prepared.
Services and facilities
Hyde Park has a wide range of services and facilities, including plenty of food and drink stands, toilets and baby changing facilities, the Games Mobility service, plus the London 2012 Shop.
'Spectator medical' icon: The icon for 'Spectator medical' on the venue map resembles the red cross emblem. The red cross emblem is a protective symbol and its use is restricted by law. The sign used to signify first aid and other health care services at the venue is a white cross on a green background.
Download a venue plan of Hyde Park
Food and drink
There’s a great variety of food and drink available to buy inside Hyde Park.
Read about our commitment to providing sustainably, locally sourced food
Payment
The only way to pay is by Visa (debit, credit or prepaid card) or cash. There are no ATM cash machines available at your venue.
If you have a ticket for entrance B, you can pay by cash only.
Recycling
Help us make London 2012 the first zero-waste Games – please recycle while you’re at the Games.
Recycling in venues couldn’t be easier. All food and drink packaging will feature a green, orange or black symbol – so all you have to do is put your packaging in the matching coloured bin.
Lost property
If you lose something during your visit, or find something that doesn’t belong to you, visit an information point on the day or contact the London 2012 Lost and Found Claim Centre
Any questions?
If you’ve got a question about your visit to Hyde Park, ask our virtual agent
On the day, you can visit a London 2012 information point for venue and sports information, transport updates, lost and found services, pushchair and wheelchair storage and more. Our Games Makers are always happy to help.
If you have a ticketing query, please go to the ticket resolution office at the venue or visit the London 2012 Ticketing website
Spectator guides
