We want your visit to Box Hill to be as memorable as possible. Make sure you’re prepared for your London 2012 experience by reading the information below – and don’t forget to plan and book your travel in advance.
The following information is for ticket holders only. Find out more about attending the Cycling Road Race without a ticket
When to arrive
All the action from the start line at The Mall will be broadcast at Box Hill, so gates will open at 8am for the men's race on 28 July, and at 10am for the women's race on 29 July. Get there early to secure a good viewing spot and listen to the commentary.
On Saturday, for the men’s race, vehicle access to local roads will be restricted from 4am. Pedestrian access will be limited from around 10.30am as the race convoy begins to arrive in advance of the cyclists. For the women’s race on Sunday 29 July, vehicle access to local roads will be restricted from 6am, and pedestrian access from around 12.45pm.
The walk from local stations to the venue gates could take up to an hour, and the walk from the security checkpoint to spectator viewing areas could take up to 30 minutes, some of it uphill and on uneven terrain. Make sure you come in suitable footwear and dress for the weather.
Please note that recommended arrival times are for guidance only. There is no re-entry.
Safety and security
When you get to the Olympic Park, you’ll be asked to go through airport-style security screening. With so much going on and thousands of people arriving at the same time, you should expect to wait.
In general, please try to bring as little as possible with you – it will help you get through security screening more quickly.
One soft-sided bag is allowed per person – for example, a medium-sized handbag or small backpack (maximum 25 litres). There is nowhere to store luggage. You can bring food and drink, provided it fits in your bag, but picnic hampers and cool boxes are not permitted. Drinks must be carried sealed containers, and glass is not allowed.
Services and facilities
Box Hill has a range of services and facilities, including food and drink stands, toilets , the Games Mobility service, plus the London 2012 Shop.
There will be live audio commentary of the race broadcast in all spectator areas. Ticket holders in the Donkey Green viewing area will also be able to follow the action on a big screen.
Please note that there are no spectator stands or seating areas at Box Hill – all viewing areas are standing only.
The only way to pay is by Visa (debit, credit or prepaid card) or cash: there are no ATM cash machines available at your venue.
Help us make London 2012 the first zero-waste Games – please recycle while you’re at the Games.
Recycling in venues couldn’t be easier. All food and drink packaging will feature a green, orange or black symbol – so all you have to do is put your packaging in the matching coloured bin.
If you lose something during your visit, or find something that doesn’t belong to you, visit an information point on the day or contact the London 2012 Lost and Found Claim Centre
If you’ve got a question about your visit to Box Hill, ask our virtual agent
On the day, you can visit a London 2012 information point for venue and sports information, transport updates, lost and found services, pushchair and wheelchair storage and more. Our Games Makers are always happy to help.
If you have a ticketing query, please go to the ticket resolution office at the venue or visit the London 2012 Ticketing website