Because she has a passion for her job and lightens the mood of customers when they are attended to.Being fast and promt on assigned duties. Being able to advise customers on alternative prodcust. Markets promotional items to customers especially the wild bean. Always cleaning the environment when the store is less busy. Always ensuring compliance with BP Golden Rules.She cleans the forecourt all the time. Customers miss her smile and ask of her when she is off. She offer the members of the police force who come in for services coffees. She gives direction to customers who require it to move around.A customer wrongly filled with the wrong fuel probably diesel in a petrol engine. She advised the customer not to attempt putting on the ignition and directed him to a nearby vehicle maintenance shop. Days later he came ton show gratitude for the advice.Two colleagues had a misunderstanding. She spoke seperatly to each of them and advised they talk about their differences. These they did and had it resolved between them which made the atmosphere calmer and the manager never got to know about their differences.