We are committed to ensuring that London 2012 is everyone’s Games, with services and facilities to meet all accessibility requirements.
London 2012 created a ticketing process that was inclusive and accessible. It was important to us that disabled people be able to purchase tickets easily and enjoy the same Games experience as everyone else.
The Ticketcare scheme is available to those disabled people who do not need a wheelchair space but cannot come to the Games without a carer or PA. Ticketcare tickets are subject to availability and are not guaranteed.
To ensure everyone can get to the Games safely and easily, London 2012 will provide a number of additional services for disabled people.
Travel services will include a limited number of pre-booked Blue Badge parking spaces, accessible shuttle bus options from recommended stations to venue entrances, and accessibility improvements to some public transport services.
Once inside a venue, disabled spectators will be able to make use of the Games Mobility service for help with getting around. This free service is easy to find inside the venue and will loan out manual wheelchairs and mobility scooters and guide visually impaired people to their seats.
Other services and facilities
We are making our venues as accessible as possible to ensure everyone has a great Games experience.
Other services and facilities include:
- Extra accessible toilets for disabled spectators.
- A Changing Places (adult changing) toilet at all venues including a hoist.
- Assistance dog relief areas so that disabled spectators can bring their dog into the venue.
- Spectator information available in accessible formats
The inclusive London website provides information about the accessibility features of hundreds of hotels, restaurants, pubs, shops, and tourist attractions across London.